Terms
Payment Terms and Refund Policy
Last updated 29 October 2026
These terms apply to any payment made to Avior Advisory LLC, Sharjah, United Arab Emirates, through a payment link or online payment page we send you. They sit alongside the signed engagement letter or invoice the payment relates to. Where the two differ, the signed engagement letter governs.
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What you are paying for
We only issue payment links for professional advisory services set out in a signed engagement letter, proposal, or invoice. Every link states the amount, the currency, and the invoice or engagement it settles. Please check these before you pay, and do not pay a link you were not expecting. Our Scam Warning page explains how to confirm that a request is genuine.
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Accepted cards and currency
We accept Visa and Mastercard credit and debit cards. Payments are processed by Network International, our payment service provider. Amounts are charged in UAE Dirhams (AED) unless the link states another currency. If your card is issued in a different currency, your bank sets the exchange rate and may charge a fee.
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Card security
Card details are entered on Network International's secure payment page. Avior Advisory does not see, store, or process your card number. Network International keeps your card data secure in line with the Payment Card Industry Data Security Standard (PCI DSS).
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Confirmation and receipts
After you pay, you will see a confirmation page. Our team will check the payment against your invoice and confirm it to you by email. Please keep a copy of any receipt and these terms for your records.
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Delivery of services
Advisory services are delivered as set out in your engagement letter: in person, remotely, or as written deliverables sent by email. We do not deliver physical goods.
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Cancellations
You may cancel an engagement as allowed by your engagement letter. Fees for work done up to the cancellation date remain payable unless your engagement letter states otherwise.
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Refunds
Refunds are handled as set out in your engagement letter. If you were charged twice or charged the wrong amount, write to us within 30 days of the payment and we will investigate and correct it.
Approved refunds are made only to the card used for the original payment, normally within 5 to 10 business days of approval. When your bank posts the refund depends on your bank.
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Sanctions
We do not trade with, or provide services to, OFAC-sanctioned countries or persons, or to anyone sanctioned under United Nations or UAE sanctions lists.
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Changes to these terms
We may update these terms from time to time. The version shown on this page when you pay applies to that payment.
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Governing law
The United Arab Emirates is our country of domicile. These terms are governed by the laws of the United Arab Emirates, and any dispute relating to them is subject to the jurisdiction of the courts of Sharjah.
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Contact
For questions about a payment, a refund, or these terms, write to engage@avioradvisory.com and quote your invoice number.
This page is provided for information and does not constitute legal advice.