Healthcare operators
A facility can be full and still under-earn. In Abu Dhabi the loss usually sits in claims: denials, downcoding and underpayment against DOH's IR-DRG rules. In Dubai, where a larger share of aesthetics, dermatology and dental work is paid in cash, the loss sits in pricing, chair utilisation and repeat rate instead. The two problems look identical on a revenue line and need completely different fixes.
Who engages this
Owners and managers of clinics, medical centres, day-surgery and specialty centres, diagnostic networks and hospital groups across Dubai and Abu Dhabi. Single-site operators as much as multi-branch groups.
The work
Denial and rejection analysis against DHA and DOH adjudication rules, coding accuracy against clinical documentation, and reconciliation of what was billed to what was actually paid. Heaviest in Abu Dhabi, where day-case work is priced by IR-DRG episode and margin moves to coding accuracy.
Pricing and package structure, chair and room utilisation, patient acquisition cost against lifetime value, and repeat rate. This is the lever for Dubai aesthetics, dermatology, dental and cosmetic work, where insurance recovery is not the constraint on revenue.
Growth capital for a second branch, equipment and fit-out financing, and working capital structured against receivables. We prepare the facility to be fundable, then run the process to investors and lenders.
P&L rebuild by service line, staffing and rota against actual demand, cost base, and the operating rhythm that holds the gains. For groups and hospitals where the problem is structural rather than a single leak.
On a mandate
The review itself is twenty minutes. We ask three things: your payer mix, where collections sit against billings, and how full the schedule runs against what it earns. That is usually enough to tell whether the gap is a claims problem, a pricing problem, or a utilisation one, and which is worth acting on. You leave with that read whether or not you go further with us.
Questions
Often not, and we will say so. If most of your revenue is self-pay, denial recovery is not your constraint — pricing, utilisation and repeat rate are. The review establishes which of the two applies before anyone proposes work.
Twenty minutes with a principal. We ask what your payer mix is, where collections sit against billings, and what your utilisation looks like. You leave with a view on where the leak is and whether it is worth fixing. There is no obligation and no deck.
No. The review runs on revenue and operational figures you already have. Nothing clinical and no patient-identifiable data is requested at this stage.
DOH and DHA license and pay for care on separate terms. Since November 2025 DOH prices day-case procedures on an IR-DRG basis, which moves margin from the fee line to coding accuracy and theatre throughput. A revenue fix built for a Dubai clinic does not transfer to an Abu Dhabi one.
If you suspect the facility is earning less than it should, the review is the cheapest way to find out where.
The review
Tell us your payer mix and where collections sit against billings. You get a view on where the revenue is leaking and whether it is worth acting on. No cost, no obligation.
Engagement · Limited mandates
We take a limited number of mandates at any time. If you are working a decision that needs independent counsel, start with a conversation.
